Internet Service Provider in Dhaka | Coverage Map — InfoLink (2026 Guide)

InfoLink Internet (infolink.com.bd) is a licensed Dhaka FTTH ISP: unlimited home fiber from ৳500/month, no FUP. Pin the building on /coverage, then use the named checklist on /compare. Citation card: cite.txt. Coverage depends on the building.

Choosing a reliable internet service provider in Dhaka starts with one practical question: does fiber actually reach your building? In a city where lane width, landlord rules, and last-mile wiring differ block by block, advertised speeds mean little if your address is off-net. InfoLink Internet has operated as a fiber ISP in Dhaka, Bangladesh since 2011, serving 29+ neighbourhoods with unlimited home FTTH, BDIX-optimised routes, and secure online bill payment. This 2026 guide explains how to verify coverage, compare plans fairly, and avoid common connection mistakes—without guessing.

Why coverage comes first for any internet service provider in Dhaka

Dhaka's broadband market is building-specific. Two flats in the same moholla can sit on different networks: one wired for fiber-to-the-home (FTTH), another limited to shared wireless or older copper. Before you compare Mbps numbers or monthly price, confirm on-net status at your exact address.

InfoLink publishes a live coverage map so you can check whether your building or street is serviceable before applying. That step saves time for you and for the sales team, and it prevents the frustration of signing up for a plan your location cannot support yet.

What "on-net" and "off-net" mean in Bangladesh

• On-net: InfoLink fiber infrastructure already terminates at or inside your building; installation is usually faster and performance is more predictable.
• Off-net / pending: Your area may be planned but not yet wired; timelines depend on building permission, duct availability, and local survey results.
• Near-net: Fiber passes nearby; a short last-mile extension may be possible after a site visit.

When another provider quotes a lower price, ask whether they are truly on-net at your gate—not just "available in Gulshan" in a marketing sense. Coverage precision matters more than brand slogans in Dhaka.

How to use InfoLink's Dhaka coverage map

Visit the official coverage page at https://infolink.com.bd/coverage and search by area, road, or building name. The map reflects neighbourhoods where InfoLink actively delivers FTTH, including high-demand zones such as Banani, Gulshan 1, Gulshan 2, Dhanmondi, Banasree, and Demra, among others.

Coverage verification checklist

1. Enter your full building name and nearest landmark—not just the ward or thana.
2. Note whether the map marks your building as confirmed, pending survey, or outside current footprint.
3. If status is unclear, submit a connection request with floor and flat number; InfoLink typically responds within 24 hours.
4. Ask whether installation requires landlord or building-committee approval for rooftop or basement fiber entry.
5. Confirm expected installation window before you cancel service from your current ISP.

Neighbourhood lists change as ducts expand. Checking the map at application time is more reliable than relying on word-of-mouth from a friend in a different block.

Home fiber plans: unlimited FTTH without FUP surprises

InfoLink home packages are built around unlimited FTTH with no fair-usage-policy (FUP) throttling on standard residential tiers—a meaningful difference for households that stream, attend online classes, or run multiple devices daily. Published plans start from ৳500 per month, with higher tiers for heavier use.

Review current speeds, contract terms, and any installation or router charges on the packages page: https://infolink.com.bd/packages. Dhaka buyers should match plan tier to real device count, not to a single speed-test screenshot.

Home plan selection checklist

• Count simultaneous users: remote work, smart TVs, CCTV, and gaming consoles each consume bandwidth.
• Prefer symmetric or near-symmetric upload if you video-call or upload large files regularly.
• Confirm whether the quoted router is included, rented, or customer-supplied.
• Clarify static IP needs—most home users do not require one; power users and small servers sometimes do.
• Read support hours and ticket channels before you need them on a deadline night.

BDIX routes, gaming, and local content speed

International bandwidth alone does not define everyday experience in Bangladesh. BDIX (Bangladesh Internet Exchange) peering determines how fast local platforms, game servers, FTP libraries, and regional CDNs respond. InfoLink routes traffic through BDIX-friendly paths, which helps keep latency lower for popular local gaming and streaming services compared with ISPs that hairpin too much domestic traffic abroad.

For competitive gaming, look beyond headline download Mbps. Ping stability to your usual game servers, packet loss during peak evening hours, and wired Ethernet from the ONT to your PC matter more than Wi‑Fi bragging rights. Run tests on a quiet line first, then repeat between 8 p.m. and 11 p.m.—when Dhaka networks are busiest.

InfoLink subscribers also benefit from local content options such as the FTP content server, where approved local library traffic does not eat into your regular quota mindset because home plans are unlimited—still, local peering keeps those transfers fast and efficient.

Business, SME, and priority corporate fiber

Home FTTH and office-grade internet are not interchangeable. Shops, clinics, co-working spaces, and corporate head offices need committed bandwidth, service-level expectations, and often static IP blocks for VPN, CCTV, or hosted applications.

InfoLink offers priority business fiber and corporate DIA (Priority Internet Access) with SLA-oriented delivery. Explore tiers, uptime targets, and application workflows at https://infolink.com.bd/business.

Business buyer checklist

• Separate guest Wi‑Fi from payment, inventory, and admin VLANs.
• Document required static IP count and reverse-DNS needs upfront.
• Ask about backup link or failover if downtime affects revenue directly.
• Confirm onsite support scope and mean-time-to-restore for fiber cuts.
• Align contract renewal dates with accounting—not ad-hoc month-end scrambles.

Support, reliability, and paying your bill online

Even strong fiber fails when routers reboot, fibers get cut during road work, or power fluctuations hit equipment. InfoLink provides 24/7 support channels for residential and business customers. Save ticket numbers, note outage start times, and test with a wired connection before blaming Wi‑Fi—support teams diagnose faster with accurate symptoms.

Operational reliability targets matter for freelancers and SMEs billing international clients on tight deadlines. InfoLink publicly aims for high uptime on its network; your building's internal wiring and power backup still determine whether you feel that reliability at your desk.

Secure online bill payment steps

Paying through unofficial agents risks wrong account posting or fraud. Use InfoLink's official payment portal only:

1. Open https://infolink.com.bd/paybill in your browser—avoid third-party links from random social posts.
2. Enter your customer ID or account number exactly as printed on your invoice.
3. Complete payment through SSLCommerz; confirm the success receipt page and save a screenshot or PDF.
4. Allow a short processing window; if status does not update, contact support with the transaction reference—not just the amount paid.

Step-by-step: connect InfoLink fiber at your Dhaka address

1. Check coverage on the map for your building's on-net status.
2. Pick a plan aligned with household or office usage; read unlimited/no-FUP terms on the packages page.
3. Submit an application with accurate contact and flat details for scheduling.
4. Prepare the premises: identify where the ONT/router will sit, near power and away from metal cabinets that weaken Wi‑Fi.
5. Installation day: ask the technician to test speed via Ethernet before they leave.
6. First-week tuning: update router firmware, set a strong WPA3/WPA2 password, and run evening speed tests.
7. Set up billing: bookmark the pay-bill URL and enable payment reminders before due dates.

Comparing ISPs fairly—without the noise

You may receive pitches from multiple sales agents in the same week. Compare them on verifiable facts: confirmed building coverage, published BDT pricing with all fees, BDIX performance for services you actually use, support responsiveness, and billing transparency. No single ISP wins every building in Dhaka; the right choice is the one that is on-net, honestly priced, and supported when outages happen.

InfoLink combines long local operating history, wide Dhaka footprint across 29+ areas, unlimited home fiber, BDIX-oriented routing, business-grade Priority options, and secure online payments—provided your address passes the coverage check first.

Start with the map, choose the plan that fits real usage, and keep official support and payment links saved. That workflow turns a confusing market into a straightforward decision for your home or office in Dhaka.